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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Properties installed with Workplace Core

Customize the properties available with the Workplace Core.

These properties are available for Workplace Core.

Note: All of these properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.

PropertyDescription
sn\_wsd\_core.AUTO\_ASSIGN\_LOCATION

Enables auto-assignment of workspaces when employees make workspace reservation requests.- Type: true\|false - Default value: false

Note: Once this feature is enabled, the fields related to workplace locations such as Area, Space preference, and Space do not appear on the Workspace Reservation form. Enable this feature only if all employees have a designated workspace in their user profiles in the User Workplace Profile [sn_wsd_core_workplace_profile] table. For more information, see Mapping employees to their designated workspaces.

sn\_wsd\_core.CANCEL\_RES\_BUILDING

Determines whether the reservations made for spaces should be canceled based on the value of the Is reservable field.- Type: true\|false - Default value: false

If this property is set to true, then the application cancels all the workspace reservations that are made for the areas and spaces of those buildings or floors for which the value of the Is reservable field is set to false.

sn\_wsd\_core.CLEANING\_TASK\_MAX\_DURATIONDetermines the duration \(in days\) by when you want the pre-cleaning and post-cleaning tasks to be executed.- Type: Integer - Default value: 7
sn\_wsd\_core.floor\_plan.portal.show\_non\_reservables

Determines whether non-reservable workspaces appear in grey on the floor plan in the Workplace Service Portal.- Type: true\|false - Default value: false

Note: Changing this value to true can negatively affect performance.

sn\_wsd\_core.floor\_plan.portal.show\_reservation\_detailsDetermines whether reservation details appear when users point to booked spaces on the floor plan in Workplace Service Portal.- Type: true\|false - Default value: false
sn\_wsd\_core.REQUEST\_MAX\_DURATIONDetermines the maximum number of days that an employee can request a space reservation for at one time. This property is applicable when an employee requests a space reservation for multiple days. - Type: Integer - Default value: 7
sn\_wsd\_core.show\_book\_uber

Determines the visibility of the Book Uber button on the Now® Mobile app.If this property is set to true, then employees can select Book Uber from their confirmed reservations on their mobile devices. Users are redirected to the Uber mobile app.

  • Type: true\|false
  • Default value: false
sn\_wsd\_core.wsd\_inbound\_email

Checks for emails that are received for the ServiceNow® Workplace Service Delivery and Workplace Case Management applications.This property has been renamed from the sn_wsd_case.wsd_inbound_email property in Workplace Case Management version 1.0.1.

This property is available only for Workplace Core 2.0.3 or later.

  • Type: String
  • Default value: askwsd@example.com
  • Location: System Property [sys_properties] table
sn\_wsd\_core.floor\_transform\_mapEnables you to configure customized transform maps. - Type: string - Default value: 2528fbf70f201010dbc3d2d92f767e04
sn\_wsd\_core.ENABLE\_RSV\_CHECK\_IN

Enables reservation check-in and check-out via email.If this property is set to true, then employees can check in and check out a reservation.

  • Type: true\|false
  • Default value: false
sn\_wsd\_core.dfx.rebuild\_cache.max\_floorsEnables you to specify the maximum number of floors to build for an entity cache at any time.- Type: Integer - Default value: 20
sn\_wsd\_core.CANCEL\_RES\_LOCATIONEnables you to cancel all future reservations made on a location level. Set the Is reservable field to false for the location.- Type: true\|false - Default value: false
sn\_wsd\_core.ALLOW\_USER\_SHIFT\_FILTERINGEnables a user to create shift-based reservations only if the user is part of that shift.- Type: true\|false - Default value: false
sn\_wsd\_core.ALLOW\_AVAILABILITY\_FILTERING

Displays only the available buildings and floors in the reservation record producers.- Type: true\|false - Default value: false

Note: If the property is set to true, then the selected workplace locations take a longer time to load.

sn\_wsd\_core.MULTI\_DAY\_AVAILABILITY

Displays only the available areas and spaces in multi-day reservation record producers.- Type: true\|false - Default value: false

Note: If the property is set to true, then the selected workplace locations take a longer time to load.

ARRIVAL\_REQUEST\_MAX\_FUTURE\_DAYSEnables you to specify the maximum number of days in the future until when employees can schedule their arrival.- Type: Integer - Default value: 7
sn\_wsd\_core.external\_id\_generator.fieldEnables you to specify the field that must be used for the external id.- Type: string - Default value: name
sn\_wsd\_core.external\_id\_generator.max\_buildingsEnables you to specify the maximum number of buildings that must generate ids in a single selection.- Type: integer - Default value: 50
sn\_wsd\_core.external\_id\_generator.max\_spacesEnables you to specify the maximum number of spaces that must generate ids in a single selection.- Type: integer - Default value: 5000
sn\_wsd\_core.external\_id\_generator.staggerEnables you to specify the amount of time to stagger processing external id generation \(in seconds\).- Type: integer - Default value: 300
sn\_wsd\_core.max\_buildings\_deleteEnables you to specify the maximum number of buildings that must be deleted when the Delete Workplace Locations scheduled job is ran.- Type: integer - Default value: 100
sn\_wsd\_core.max\_spaces\_deleteEnables you to specify the maximum number of spaces that must be deleted when the Delete Workplace Locations scheduled job is ran.- Type: integer - Default value: 1000
sn\_wsd\_core.ENABLE\_LOCATION\_PRIVACYEnables you to set location privacy preference. You can apply privacy on workplace profiles and workplace reservations. For more information, refer to Location privacy settings and impact.- Type: choice list - Default value: None
sn\_wsd\_core.OVERRIDE\_RESERVATION\_PRIVACYEnables you to let employees override the location privacy on a reservation. For more information, refer to Location privacy settings and impact.- Type: choice list - Default value: no
sn\_wsd\_core.PRIVACY\_INFORM\_EMPLOYEEEnables you to inform employees when privacy is applied on a workplace profile or reserved spaces. For more information, refer to Location privacy settings and impact.- Type: true\|false - Default value: false
sn\_wsd\_core.ALLOCATION\_TYPEEnables you to specify the allocation type based on which the spaces must be retrieved and displayed to users while searching for spaces to reserve, during scenario planning, and more.- Type: choice list - Default value: none By default the following allocation types are provided with the applications: - Cost center = cost\_center - Department = department - Workplace entity = workplace\_entity

Parent Topic:Workplace Core references

Related topics

Components installed with Workplace Core

Workplace Profile Location Assignment form

Workplace location assignment anomaly types

Reserve a space form

Card Configuration examples