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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Use Workplace Central

Perform workplace-related activities using the Workplace Central application.

To customize a page in the Workplace Central application, refer to the knowledge base article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639123.

  • Creating custom lists on Workplace Central
    You can create custom lists using the Lists module on Workplace Central. You can create a custom list by using existing lists from Workplace Central, or by using a system table.
  • Working with Space Planning
    Manage core functions like space hierarchy, neighborhoods, and user assignments.
  • Working with Space Optimization
    Perform space optimization-related actions such as creating scenarios, approving scenarios and more.
  • Working with Schedule Planning
    Create and execute schedule plans to assign workspaces to your employees.
  • Working with Workplace Analytics
    As a workplace manager or administrator, use the Workplace Analytics dashboard to access key metrics for space optimization, maintenance management, lease administration, and Occupancy Insights to help you make effective decisions.
  • Working with Move management
    Create, monitor, and work on move projects created to schedule move requests. Work on the project using the move scheduling feature and monitor multiple move requests simultaneously.
  • Working with Event planner
    Monitor all the reservations created in your organization from a single workspace. Create a reservation, open a reservation, schedule a reservation to another time or move to another location. Open the Location directory portal from the Event planner home and the Scheduled view.
  • Working with Case management
    Manage your workplace cases using the Case management workspace. Monitor the progress of the cases, update the cases and perform other actions.
  • Working with Kiosk Indoor Mapping
    Create indoor maps and configure map elements for Workplace Services Kiosk.

Parent Topic:Workplace Central