Submit an equipment request
Raise an equipment request at your workplace using either the Workplace Service Portal or the Employee Center.
Before you begin
Role required: sn_wsd_core.workplace_user
About this task
Use the Equipment workplace service to request for additional chairs, tables, or whiteboards at your workplace.
Procedure
- Navigate to the portal from one of the following locations.
| Location | Navigation |
|---|---|
| Workplace Service Portal |
The portal homepage opens.
|
| Employee Center |
|
- On the submit Equipment request form, fill in the fields.
| Field | Description |
|---|---|
| Requested for | Name of the requester.If a workplace profile is defined for the requester, then the Building, Floor, and the Space fields are automatically filled. |
| Reservation details | The details of the reservation.Reservation details field appears only when the reservation plugin is installed. The reservation field is available when the added service item is available for case and reservation. If the reservation details are selected, then the Requested for, Date and time requested by, Building, Floor, and the Space fields are automatically filled based on the reservation. |
| Date and time requested by | Date and time requested for the service. |
| Urgency | Choose the Urgency for the equipment service. |
| Impact | Choose the Impact of service's unavailability. |
| Building | Building, that has requested for equipment service. |
| Floor | Floor, that has requested for equipment service. |
| Space | Space, that has requested for the equipment service. |
You can add service items to the reservation.
Note: This option appears only if there is atleast one service item available for the specific location.
The availability of the service items is determined based on the service items notifications. For more information about adding a workplace service item to a workplace service, refer to Add a workplace service item to a workplace service
Click Submit.
Result
The equipment request is submitted.
The state of the request changes to Awaiting approval for approval by the respective manager. After the request is approved, the state of the request changes to Work in progress. Depending on the progress of the background tasks that are assigned to fulfill the request, the state of the request further changes.
For more information about blocking the workplace location for a reservation, refer to Block a workplace location
Parent Topic:Requesting a workplace service
Related topics
Raise help request for a workplace inquiry
Raise a move request for a space change
Raise a space assistance request
Submit heating and cooling request