Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Raise a move request for a space change

Create a move request to relocate to another space. Specify why you want to move and when you want to move. You can select a space that is located in your current building or at a different building. You can also select a desk directly on the floor map.

Before you begin

Role required: sn_wsd_core.workplace_user

Procedure

  1. Navigate to All > Workplace Core > Workplace service portal.

    The Workplace Service Portal opens.

  2. Open the General category where the workplace service is located, do the following:

    1. Click Catalog.

    2. Click Browse by Categories.

    3. In the Workplace Services Catalog, select General.

      Note: If there are multiple catalogs configured on the portal, go to the Catalogs list and select Workplace Services Catalog > General.

  3. Select Request a desk change.

  4. On the form, fill in the fields.

FieldDescription
Employee nameName of the employee for whom you are raising the move request. If you are raising the request for yourself, select your name.
When is the requested move date? 
DateDate on which the movement must be completed. Select a date from the calendar.
Select a move reasonReason for moving from the current location. Select from the list of available reasons.
From: 
Find a space on a floorOption to directly select the current space on the floor map.
BuildingBuilding in which the current desk is located.
FloorFloor on which the current desk is located.
SpaceSpace in which the current desk is located.
To: 
Find a space on a floorOption to directly select the new target desk on the floor map. If employees have a permanent assignment in their workplace profile, the employee names are displayed on the map for a selected space. For more information, see Display permanent seat assignments on floor maps.
BuildingBuilding in which the target desk is located.
FloorFloor on which the target desk is located.
SpaceSpace in which the target desk is located.
What should be moved?Items to be moved from the current desk to the new target desk.
Anything else we should note?Extra information regarding the move request.
Add attachmentAttached files that support the move request if required.
  1. Click Submit.

Result

The move request is submitted.

If the state of the move request is Closed complete, it means that the move request has been completed successfully. If the state is set to Closed incomplete, it means that the move request could not be completed due to various reasons. You can raise another request if required.

Depending on your platform, do one of the following to view your requests:

  • On the Workplace Service Portal, go to the Requests tab to view your requests and reservations.
  • On the Now Mobile app's navigation bar, tap For Me and scroll down to the My Request section to view your requests.
  • In the virtual agent chat, type your question or select Show Me Everything to select from a list of available options.

If you want to cancel a request, Click Cancel Request. When the request is resolved, select Accept or Reject.

Parent Topic:Requesting a workplace service

Parent Topic:Managing Workplace Move Management requests

Related topics

Reconfigure an office space

Raise help request for a workplace inquiry

Request furniture for a space

Raise a space assistance request

Submit a maintenance request

Submit a catering request

Submit heating and cooling request

Submit a badge request

Submit a tech support request

Submit a cleaning request

Submit an equipment request

Edit a workplace request

Submit an emergency maintenance request

Submit a change event request for a reservation

Create a move request on behalf of an employee

Update a move request workplace service

Update a move-related workplace service record producer

Create a move-related knowledge base article

Review move conflicts