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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Properties installed with Workplace Case Management

Customize the properties available with Workplace Case Management.

These properties are available for Workplace Case Management.

Note: All of these properties are located in the System Properties [sys_properties] table. To access the table, enter sys_properties.list in the navigation filter.

PropertyDescription
sn\_wsd\_case.wsd\_inbound\_emailChecks for email received for Workplace Case Management.This property is available only for Workplace Case Management version 1.0.1. This property will no longer be available if you upgrade to Workplace Case Management version 1.0.2 or later. This property is available as sn\_wsd\_core.wsd\_inbound\_email for Workplace Case Management version 1.0.2 and later. .- Type: String - Default value: askwsd@example.com - Location: System Property \[sys\_properties\] table
sn\_wsd\_case.acceptance\_timeoutIf a Workplace case has 'Enable user acceptance' set to True and no 'Acceptance Timeout' specified, this property applies the default timeout to 172800 seconds \(two days\). - Type: Integer - Default value: 172800 Seconds - Location: System Property \[sys\_properties\] table

Parent Topic:Workplace Case Management references

Related topics

Components installed with Workplace Case Management

Workplace Service form

Workplace Location Assignment service