Create connection with Microsoft Exchange Online Spoke in strict mode

Configure a strict mode connection with the Microsoft Exchange Online spoke.

Before you begin

Role required: admin

Procedure

1. Install Microsoft Exchange Online spoke from the ServiceNow Store.

   For more information, refer to Microsoft Exchange Online spoke.

   Note: After installing Microsoft Exchange Online spoke, check that the Data Stream action field of the Data source Exchange Online Calendar is not set to empty. Otherwise, repair the Microsoft Exchange Online spoke plugin.

2. After installing Microsoft Exchange Online spoke, depending on what type of customer you are, perform the following actions:

   • If you are a new customer, to install the applications, refer to Install Workplace Calendar Synchronization.
   • If you are an existing customer, upgrade to the latest versions of the following applications:
     • Workplace Reservation Management.
     • Workplace Calendar Synchronization.

   • Repair the Microsoft Exchange Online spoke if you never had an internal dependency on the com.glide.hub.action_type.datastream plugin.

   • Navigate to All > System Definition > Plugins.

   • Search and select Microsoft Exchange Online Spoke.

   • Select Repair.

Parent Topic:Create a strict mode connection with Microsoft Exchange Online

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