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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure resource rooms in Microsoft Exchange Online

Specify your delegated user email in the Microsoft portal to access the resource calendar.

Before you begin

Role required: Microsoft admin

Procedure

  1. Go to https://admin.microsoft.com/.

  2. From the Navigation menu, select Resources Rooms & equipments.

  3. Select a resource of Type - Room to configure strict mode to.

  4. In the room details, edit the Delegates field.

  5. Specify the users or the delegated user email address.

  6. Select Save changes.

    Important: Repeat steps 3 through 6 for every resource of the type Room that you want to configure the strict mode on.

Result

The user is configured as the delegated user.

What to do next

Create a personal authentication mode application registry for Microsoft Exchange Online with ServiceNow instance for OAuth authorization. For more information, see Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online.

Parent Topic:Create a personal authentication mode connection with Microsoft Exchange Online

Related topics

Configure Microsoft Azure

Set up personal authentication mode OAuth connectivity with Microsoft Exchange Online

Configure a personal authentication mode Connection and Credential alias for Microsoft Exchange Online

Configure your own connection and credential alias for personal authentication mode

Configure the Microsoft Exchange Online calendar provider in personal authentication mode