Create a workplace case on behalf of an employee through Workplace Agent for mobile

Create workplace cases on behalf of an employee in the Workplace Agent for mobile work view page.

Before you begin

Verify that you have installed the required plugins.

Role required: sn_wsd_case.workplace_agent

Procedure

1. Log in to Workplace Agent for mobile application.

2. On the Work view page, click the quick action option on the top corner of the header.

3. Tap Create a case.

4. On the Create a case page, select any option.

5. On the form, fill in all the required details.

6. Tap Submit.

Parent Topic:Use Workplace Agent for mobile

Related topics

Manage workplace cases and tasks

Edit or view case details on the Workplace Agent for mobile app

Print workplace cases

Print workplace tasks

Create a child task

Edit or view a child task

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