SharePoint Online Search Connector

The ServiceNow SharePoint Online Search Connector offers a consumer-grade search configuration to manage your information resources.

Important: Starting with the Yokohama release, SharePoint Online Search Connector is being prepared for future deprecation. It is hidden and no longer activated on new instances but continue to be supported. For deprecation details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

As search is the key to productivity, SharePoint Online Search Connector (SPOC) helps your employees to search and discover content from the ServiceNow employee experience. You can index content from multiple sites, enabling employees to find the relevant information through Employee Service Center, Service Portal, Now Mobile app, and Virtual Agent.

Important: Currently, automatic migration path between SharePoint Online Search Connector and External Content Connectors is not available. For migration guidance, see the Migration Guide: SharePoint Online Search Connector to External Content Connectors [KB1791102] article in the Now Support knowledge base.

For additional instructions on how to get started with External Content Connectors, see

Visit the ServiceNow Store website to view the application and for information about submitting requests to the store. For cumulative release notes information, see the ServiceNow Store version history release notes.

Additional resources

Learn more about what's new and changed, see the HR Service Delivery release notes.
Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
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Find useful resources related to your role and explore best practices at the Customer Success Center.
Connect with other Customer Service Management users at Now Community.

External Content Connectors