Safe Workplace for mobile
Manage the essential steps for return to workplace from anywhere using the Safe Workplace for mobile app.
The ServiceNow® Safe Workplace mobile experience enables organizations to manage the essential steps for returning users to the workplace from anywhere with the Now Mobile app. With an intuitive mobile design and user-friendly interface, organizations can deliver a seamless return to workplace experience, enabling users to complete health screenings and surveys, set up visits, make reservations, request PPE, and more to support their health and safety.
Access other applications from Safe Workplace for mobile
From the Safe Workplace for mobile app, users can access applications from the Emergency Response Management and Safe Workplace product suites.
Note: The Emergency Response Management for Now® Mobile app was renamed to Safe Workplace for mobile.
| Emergency Response Management applications | Safe Workplace applications |
|---|---|
| - Emergency Outreach - Emergency Self Report - Emergency Exposure Management | - Employee Readiness Surveys - Employee Health Screening - Workplace Core - Workplace PPE Inventory Management - Safe Workplace Dashboard - Contact Tracing - Health and Safety Testing - Employee Readiness Core - Enterprise Employee Experience Pack - Employee Travel Safety - Vaccination Status |
Safe Workplace for mobile features
Receive important notifications generated in the Emergency Outreach application on your mobile device. You can also self-report your health status through these notifications. For more information about Emergency Outreach, see Emergency Outreach. For information on how to report your health status through push notifications, see Report your health status. | |
Under My Current Health Status, click your name to report your health status. For more information, see Report your health status in Now Mobile. | |
As a manager, you can view My Team's Health in the My Team section to see an overview of the health of your direct reports. For more information, see Manage the status of your direct reports in Now Mobile. | |
As a manager, you can tap My Direct Reports Open Tasks in the My Team section to see the work assigned to your direct reports. From this list, you can reassign tasks, as needed, to your working direct reports. For more information, see Reassign tasks to your team members in Now Mobile. |
Mobile sections
If you've subscribed to the Safe Workplace suite, you see the Mobile sections available for Mobile experience for Emergency Response Management. Each section has multiple applications. To see all applications under a topic, scroll left.
| Follow these safety practices | Health screening | Manage PPE inventory |
|---|---|---|
| Health surveysFor more information, see Employee Readiness Surveys. | Screen employeeFor more information, see Conduct a health screen for entry. | Assign consumableFor more information, see Assign PPE to employees. |
| Verify my healthFor more information, see Verify your health status and compliance. | Screen visitorFor more information, see Screen a visitor for entry to the workplace. | Assign hardwareFor more information, see Assign PPE to employees. |
| Request PPEFor more information, see Request PPE. | Scan for entryFor more information, see Collecting user badge data. | Add consumableFor more information, see Add PPE stock. |
| Daily contact logFor more information, see Tracking employee contacts using daily logs. | Employee statusFor more information, see View your health and safety status. | Add hardwareFor more information, see Add PPE stock. |
| Privacy ConsentFor more information, see User privacy consent for Contact Tracing. | Add modelFor more information, see Create models for PPE items. | |
| Set up a visitFor more information, see Invite a visitor to the workplace. | ||
| COVID-19 TestingFor more information, see Request a COVID-19 diagnostic test. | ||
| Request travel permissionFor more information, see Request permission to travel. | ||
| Report VaccinationFor more information, see Report vaccination status to your organization. | ||
| Request Vaccine ExemptionFor more information, see Request a vaccine exemption. | ||
| Vaccine Exemption RequestsFor more information, see Request a vaccine exemption. |
| My current health status | Prepare for arrival | My team |
|---|---|---|
| For more information, see View your health status in Now Mobile. | My readiness checklistProvides a checklist of tasks to complete prior to arriving at the work location. | My team's healthShows a list of your direct reports and their health status. |
| My office entry codeProvides a QR code that enables you to check into a work location. | My direct reports open tasksShows all open tasks assigned to your direct reports that must be completed prior to arriving at a work location. |
Safe Workplace suite for federal customers
Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.
| Type | Instructions |
|---|---|
| Commercial on-premise | Visit the ServiceNow® Store to download and install the application. |
| Federal hosted | See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information. |
| Federal on-premise | If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team. See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information. |
| On-premise | See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information. |
If you've subscribed to the Safe Workplace suite and you already have some of the apps installed, refer to the following order of installation for the remaining apps.
- Emergency Outreach (sn_imt_checkin)
- Employee Health Screening (sn_imt_monitoring)
- Workplace PPE Inventory Management (sn_imt_ppe)
- Employee Readiness Surveys (sn_imt_readiness)
- COVID-19 Global Health Data Set (sn_imt_c19datafeed)
- Contact Tracing (sn_imt_tracing)
- Emergency Self Report (sn_imt_quarantine)
- Workplace Core (sn_wsd_core)
- Safe Workplace Dashboard (sn_imt_dashboard)
- Emergency Response Management for Now Mobile (sn_imt_mobile)
- Employee Travel Safety (sn_imt_travel)
- Health and Safety Testing (sn_imt_health_test)
- Vaccination Status (sn_imt_vaccine)
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.
- Install Safe Workplace for mobile
Install the Now® Mobile app and Safe Workplace for mobile app. - Report your health status in Now Mobile
Use the Now® Mobile app to report your health status. - View your health status in Now Mobile
Use the Now Mobile app to view your health status record. - Manage the status of your direct reports in Now Mobile
Use the Now Mobile app to view the health status of your direct reports. - Reassign tasks to your team members in Now Mobile
As a manager, view a list of tasks assigned to your team members and reassign the tasks to other team members. - Install Safe Workplace for mobile
Install the Now® Mobile app and Safe Workplace for mobile app. - Report your health status in Now Mobile
Use the Now® Mobile app to report your health status. - View your health status in Now Mobile
Use the Now Mobile app to view your health status record. - Manage the status of your direct reports in Now Mobile
Use the Now Mobile app to view the health status of your direct reports. - Reassign tasks to your team members in Now Mobile
As a manager, view a list of tasks assigned to your team members and reassign the tasks to other team members.
Parent Topic:Safe Workplace
Parent Topic:Emergency Response Management