Proactive Prompts dashboard

Use the Proactive Prompts dashboard to view the usage analytics and key metrics of the prompts that are generated to provide actionable insights in the flow of work.

To access the dashboard, navigate to All > Proactive Prompts > Administration > Usage Analytics Dashboard.

End users and roles

Dashboard Viewer (sn_pp.dashboard_viewer) can view the dashboard with various prompt metrics for the selected time period.

Image omitted: proactive-prompts-dasboard.png
Proactive prompts analytics dashboard

Reports and indicators

Title	Type	Description
Completed prompts	Single score	Number of prompts marked as Complete by Proactive Prompts users.
Interactions	Single score	Number of interactions (action clicks) performed as a result of prompts.
Expired prompts	Single score	Number of prompts that expired after the time-out period. The number is further divided into Expired prompts, which expired with no interaction from the user, and Interacted and Expired prompts, which involved a user interaction at some point but later expired.
Dismissed prompts	Single score	Number of prompts viewed and dismissed by the users. The number is further divided into Dismissed prompts, which were not interacted with, and Interacted and Dismissed prompts, which involved a user interaction but that later were dismissed.
Trending actions	Donut	Actions preferred by users who interact with prompts.
Channels interacted	Donut	Channels in which users are interacting with prompts.
Prompts sent per channel	Horizontal bar	Number of prompts generated for each channel.
Actions taken per signal	Stacked column	Various actions taken by the users based on a signal prompt.

To see a detailed view and in-depth analysis of the widget click it.

Use the Filter by date option to select a time period and view the analytics in the given time period.