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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install and configure Opportunity Marketplace

Admins install and configure the Opportunity Marketplace (OPM) application and configure features.

Follow these steps to configure Opportunity Marketplace:

  1. Install Opportunity Marketplace
  2. Assign the sn_opp_market.admin role to users so they can configure and manage Opportunity Marketplace
  3. Provide employees with licenses to access OPM features: License Talent Development Core users
  4. (Optional) Users with the sn_opp_market.admin role can create Custom Opportunity Types

  5. Install Opportunity Marketplace
    Opportunity Marketplace (OPM) is a key application that works as part of the Talent Development suite of applications. OPM improves employee engagement and retention with internal mobility.

  6. View and manage the opportunities created in Opportunity Marketplace
    Opportunities are created to solicit individuals to apply for roles within the opportunity. As an Opportunity Marketplace admin [sn_opp_market.admin], you can view and manage opportunity records from the ServiceNow platform.
  7. View and manage role applicants from Opportunity Marketplace
    Role applicants are employees who have applied to a role that is part of an opportunity. As an Opportunity Marketplace [sn_opp_market.admin], you can view and manage role applicant records.
  8. Add a role applicant to an opportunity role
    Role applicants are employees who have applied to a role that is part of an opportunity. As an Opportunity Marketplace admin [sn_opp_market.admin], you can add role applicants to an opportunity role.
  9. Creating custom opportunity types in Opportunity Marketplace
    Opportunity Marketplace comes with 3 base system Opportunity types. If you need a different opportunity type, you can create custom opportunity types to meet the needs of your organization. You can also create custom user criteria, opportunity details, and roles and requirements.

Parent Topic:Hiring Experiences