Skill inputs for Now Assist for Legal Service Delivery (LSD)
Get a quick overview of the skill inputs for Now Assist for Legal Service Delivery (LSD) so that you can configure how and when a skill is used.
Depending on the selected skill, you can configure inputs. An input identifies the data that is used for a skill, such as the table and fields that are used to generate a summary.
Configure the variables of practice areas to be considered as inputs for legal request or matter summarization. To add variables, see Configure variables for Now Assist summarization.
Legal Request summarization
The Legal Request summarization skill includes the inputs that identify the table and fields that are used when a summary is generated.
Note: These fields are read-only.
| Input table | Input fields |
|---|---|
| Legal Request \[sn\_lg\_ops\_request\] | - Short description - Description - Priority - State - Additional comments - Work notes - Opened by |
For requests in the Work in progress or closed state, the following additional related tables and fields are considered for summarization.
| Input table | Input fields |
|---|---|
| Task SLA->Task | - Has breached - Breach time - SLA definition - Stage - Business time left - Condition for Stage |
Legal Matter summarization
The Legal Matter summarization includes the inputs that identify the table and fields that are used when a summary is generated.
Note: These fields are read-only.
| Input table | Input fields |
|---|---|
| Legal Matter \[sn\_lg\_matter\_matter\] | - Short description - Description - Priority - State - Additional comments - Work notes - Parent request |
| Legal Matter Task->Matter | - Name - State - Order - Priority - Requested by - Phase - Matter - Event name - Assigned to - Due date - Additional comments - Work notes - Short description |
| Legal Request | Legal Request |
| Approvers | - State - Approver - Comments - Approving |