Use the Now Assist panel in HR Agent Workspace

Generate chat and case summaries and resolution notes by using the Now Assist panel in Agent Workspace for HR Case Management or Core UI.

Before you begin

Role required:

• sn_hr_core.case_writer: Agent Workspace for HR Case Management
• sn_hr_core.basic: Core UI

About this task

Procedure

1. Open an HR case that is assigned to you.

2. Select the Now Assist icon

1. Select a skill from the menu.

Parent Topic:Use Now Assist for HR Service Delivery (HRSD) in Agent Workspace

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