Components installed with voice
Information about the roles, tables, and scheduled jobs that are installed with Voice Agents.
AI voice agent roles
The following table lists the roles installed with the Voice for Now Assist plugin.
| Roles | Description |
|---|---|
| sn_voice_aia.admin | Provides access to agents configuration flow |
| sn_hr_voice_aia.admin | Provides access to HR Voice AI agents configuration |
| sn_voice_aia.guest | Enables employees to use AI voice agents without authentication |
| sn_voice_aia.integration | Enables access to integrations such as Oracle |
AI voice agent attributes
The AI voice agent attributes enable you to configure the authentication functionality for AI voice agents. Navigate to All > System Definition > Tables and search for Now Assist Deployment Config Attributes table to view the attributes.
The following table lists the attributes related to AI voice agent configuration.
| Attribute | Description |
|---|---|
| voice_max_retries | The maximum number of retries allowed for successful authentication before the user account is locked. The default value is 3. |
| voice_minutes_account_is_locked | The number of minutes the user account is locked for, following maximum retries. The default value is 1440 minutes. |
AI voice agent system properties
The following table consists of system properties to set up AI voice agents.
| Property | Description |
|---|---|
| sn_aia.enable_voice_agent_setup | The system property to enable AI voice agents. Set the value of the property to true to enable AI voice agents on the instance. |
Parent Topic:Reference for Now Assist for HR Service Delivery (HRSD)