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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable logging for Lifecycle Events

Use the sn_hr_le.log_level system property to enable logging for Lifecycle Events. The log entries that are generated can be used to identify errors or to acquire pertinent data about the processes that ran in a Lifecycle Events case.

Before you begin

Role required: sn_hr_le.admin

Procedure

  1. Navigate to the All menu, and enter sys_properties.list in the navigation filter.

    The System Properties [sys_properties] table appears.

  2. Select Name from the drop-down list associated with the Search field.

  3. In the Search field, enter *sn_hr_le.

    A list of system properties associated with Lifecycle Events appears.

  4. Select the sn_hr_le.log_level property.

  5. Use the Value field to specify the option that corresponds with the type of logging you want Lifecycle Events to perform.

    OptionDescription
    NONELogging is deactivated.
    ERRORLogging is enabled. Only error logs are recorded for each Lifecycle Events case.
    INFOLogging is enabled. Error and info logs are recorded for each Lifecycle Events case.
    DEBUGLogging is enabled. Error, info, and debug logs are recorded for each Lifecycle Events case.
  6. Select Update.

Parent Topic:Lifecycle Events logging