Activate Lifecycle Events
You can activate Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.
Before you begin
Role required: admin
About this task
Human Resources Scoped App: Lifecycle Events enables you to easily configure digital workflows to manage employee lifecycle events through a single service delivery platform.
It activates these related plugins if they are not already active.
| Plugin | Description |
|---|---|
| Human Resources Scoped App: Core\[com.sn\_hr\_core\] | Provides core HR features. |
| Employee Center \[com.sn\_hr\_service\_portal\] | Provides Employee Center. |
Using Agent Workspace with Lifecycle Events
To use Agent Workspace with Lifecycle Events, you must activate:
Human Resources Scoped App: Workspace [com.sn_hr_agent_workspace] plugin
Using Playbook with Lifecycle Events
To use Agent Workspace and Playbook with Lifecycle Events, you must request the Playbook plugin from the ServiceNow Store.
Note: For more information on requesting a ServiceNow Store plugin, see Install a ServiceNow Store application.
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
Lifecycle event script includes and APIs
Script includes call workflows within Lifecycle Events.- Lifecycle Events workflows
The HR Activity Set Launcher workflow drives the entire lifecycle event process. Associated workflows drive each of the activity sets within a lifecycle event.
Parent Topic:Configuring Lifecycle Events