Install Microsoft Word add-in for ServiceNow Contracts

You can activate the Microsoft Word add-in for ServiceNow Contracts plugin (sn_cm_word_addin) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed.

Before you begin

Role required: admin

Procedure

1. Navigate to All > System Applications > All Available Applications > All.

2. Find the Microsoft Word add-in for ServiceNow Contracts plugin (sn_cm_word_addin) using the filter criteria and search bar.

   You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

3. Select Install to start the installation process.

   Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

   You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

4. Configure the Microsoft Word add-in for ServiceNow Contracts
   As an admin, configure the Microsoft Word add-in for ServiceNow Contracts.

Parent Topic:Configure Contract Management Pro for Legal Service Delivery