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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Sign in to Microsoft Outlook Add-In for Legal Service Delivery

As a legal request fulfiller, sign in to Microsoft Outlook Add-In for Legal Service Delivery.

Before you begin

Ensure you have installed and configured Microsoft Outlook Add-In for Legal Service Delivery. For more information, see Configure Microsoft Outlook Add-In for Legal Service Delivery

Role required: sn_lg_ops.request_fulfiller or sn_lg_matter.matter_fulfiller

Procedure

  1. Sign in to Microsoft Outlook Add-In for Legal Service Delivery using any of the two methods.
MethodSteps
Microsoft Outlook client1. Open the Microsoft Outlook client. 2. Select any email. 3. On the Microsoft Outlook ribbon, select ServiceNow for Legal icon.
Outlook Web App1. Sign in to Microsoft Outlook from the browser. 2. Select any email. 3. From the header of the email, select the apps icon \(
Image omitted: lsd-outlook-addin-apps-icon.png
Apps icon\).
4. Select ServiceNow for Legal icon.
  1. Enter credentials as legal request fulfiller.

  2. Select Log in.

Result

You are logged in and the Microsoft Outlook Add-In for Legal Service Delivery add-in lists the legal requests or matters you have access to.

Parent Topic:Use Microsoft Outlook Add-In for Legal Service Delivery