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Legal Request Management › Legal Service Delivery › Legal and Contract Operations › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Using Legal Request Management

Employees can submit a legal request to seek services from the legal department and track its status.

To submit and track legal requests refer to the following tasks.

  • Submit a legal request
    Submit a legal request for yourself or on behalf of another user to seek services from the legal department.
  • View and track legal request details
    View the details of a legal request after it has been submitted and track request activities.
  • Update a submitted legal request
    Update request details, add comments, or upload documents in a legal request you submitted while it is still in the New or Assigned state. You can cancel a submitted request irrespective of its state.
  • Reopen a closed legal request
    Reopen a request if you're not satisfied with the resolution given by the legal team.
  • Managing legal requests
    As a member of the legal department, you work on legal requests submitted by employees to resolve their issues or to answer their queries.

Parent Topic:Legal Request Management