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Work on a legal request › Managing legal requests › Use › Legal Request Management › Legal Service Delivery › Legal and Contract Operations › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Approve or reject a legal request or its attachment

Review a legal request or attachment and approve or reject it.

Before you begin

You must have received an email notification with a link to the legal item for approval.

Role required: approver_user and legal_user

Procedure

  1. Open the approval record from the email notification, Legal Counsel Center, Self-Service, or Employee Center portal.
OptionsSteps
From the email notificationClick the link in the email to open the record that needs approval.
From Legal Counsel Center

Note: The request_fulfiller role is required to access Legal Counsel Center.

  1. Navigate to All > Legal Request > Legal Counsel Center.
  2. Click the list icon (
    Image omitted: lsd-lcc-list-icon.png
    List icon).</li>
  3. In the Lists tab, under My Work, click Items Pending Approval.
  4. In the Items Pending Approval list, click a record to open for approval.
From Self-Service
  1. Navigate to All > Self-Service > My Approvals.
  2. In the My Approvals list, click a record to open for approval.
From Employee Center
  1. In the Employee Center portal, on the menu bar, click the My Tasks.
  2. In the My To-dos list, click a record under the Open tab to open for approval.

  1. Review the record and either approve or reject:

    • To approve the record, click Approve.
    • To reject the record, enter comments for rejection in the Comments field and click Reject.

Result

The following table shows the result of approve and reject actions on the approval record.

ApproveReject
  • The approval record's state updates from Requested to Approved.

If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required.

Note: If the approval was for an attachment of a legal request, the attachment cannot be deleted from the legal request.

  • Any approver who isn’t added to Watch list in the legal request would lose access to the approved item.
  • The approval record's state updates from Requested to Rejected.

If the requested item was assigned to a user group for approval, then the state of the approval records for the remaining users updates from Requested to No Longer Required.

  • The rejection comments posted by the approver is added to the legal request's Activities section.
  • Any approver who isn’t added to Watch list in the legal request would lose access to the approved item.
  • Any approver who isn’t added to Watch list in the legal request would lose access to the approved item.
  • Request fulfiller and collaborators get an email notification about the approval or rejection.

Parent Topic:Work on a legal request