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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up plans for Total Rewards

Complete the one time set up of pulling plans, such as employee benefits plan, compensation plan, insurance plan, from Workday into the ServiceNow application.

Before you begin

Role required: sn_hr_workday_adv.admin

Procedure

  1. Navigate to All > Workday Advanced Use Cases > Total Rewards > Plans Available.

  2. Click Get Reference IDs to pull the plans from Workday into ServiceNow tables.

    Note: The plans from Workday are pulled into Workday Reference ID List Staging [sn_hr_workday_adv_reference_id_list_staging] table and from staging table into Workday Reference ID List [sn_hr_workday_adv_reference_id_list] table.

  3. On the form, view the fields:

    FieldDescription
    DescriptorDescription of the plan that is pulled from Workday.
    Descriptor IDDescriptor ID of the plan that is pulled from Workday.
    Workday IDUnique identifier that is generated from Workday.
    Reference ID TypeReference ID of the plan that is pulled from Workday. For example, Compensation Plan ID, Health Care Coverage Plan ID, and Insurance Coverage Plan ID.