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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Quick start tests for HR Service Delivery

Validate the continued functionality of HR Service Delivery after any configuration change such as an upgrade or after developing an application. Copy and customize these quick start tests to pass when using your instance-specific data.

All test suites and tests should pass on a default implementation. To validate a custom implementation, copy the automated tests and configure them for your customizations.

Quick start tests are disabled and read-only test templates. By default, they only produce a pass result when you run them with the default demo data that is provided with the application or feature plugin.

To make quick start tests produce a pass result when you run them with your instance-specific data, copy and configure them to use your instance data.

The Agile Development 2.0 plugin (com.snc.sdlc.agile.2.0) and the Agile Development 2.0 - ATF Tests (com.snc.sdlc.agile.2.0.atf) plugins must be enabled.

Note: When running, demo data is required.

Employee Document Management

Employee Document Management quick start tests require activating the Employee Document Management (com.sn_employee_document_management) plugin.

TestDescriptionRelease version
EDM: Create retention period with day offsetCreates a retention period with a one (1) day offset and verifies the calculation period in a retention policy.Rome
TestDescriptionRelease version
Case Creation ConfigurationValidates an HR service has a case creation configuration and is populated into the HR case form when creating an HR case for that HR service.Yokohama
Create Document template block and block contentVerifies a document template block and document template content are created for block content.Yokohama
Create HR Employee DocumentCreates an employee document and ensures the Attachment \[sys\_attachment\] table points back to the record in the Employee Document \[sn\_hr\_ef\_employee\_document\] table.Verifies that the employee document is accessible from the Employee Center or Employee Center Pro via the employee HR profile. 
Create Employee Document with Active Document Type

Validates the creation of:- One active document type - One inactive document type - Employee file with active document type

Note: Human Resources Scoped App: Core (com.sn_hr_core) and Employee Document Management (com.sn_employee_document_management) must be activated.

Yokohama
\[Delegation\] Admin - Adding a delegation rule with delegator and delegate user criteriaVerifies that user criteria for a delegation rule works correctly,San Diego
E2E test for Bulk Case CreationVerifies that bulk cases can be created for selected users in a specific user segment.San Diego
ER: Case RestrictionVerifies that restricted cases are only viewable by users with the sn\_hr\_er.confidential role.San Diego
HR: Case updates visible to employeesCases created and updated by an HR agent are visible to the Opened for or Subject personQuebec
HR: Creation of 401k enrollment case from portalCreates a 401\(k\) enrollment case from the Employee Center or Employee Center Pro. Verifies that the case creates successfully.Madrid
HR: Creation of Employee Relations case from ESC portalCreates a Disciplinary Issue case from the Employee Center or Employee Center Pro. Verifies that the case creates successfully.New York
HR: Creation of Employment Verification Letter case from ESC portalCreates an Employment Verification Letter case from the Employee Center or Employee Center Pro. Verifies that the case creates successfully.Madrid
HR: Creation of Payroll case from ESC portalCreates a direct deposit payroll setup case from the Employee Center or Employee Center Pro.Verifies that the case creates successfully.New York
HR: Creation of Tuition Reimbursement request from portalCreates a Tuition Reimbursement Request case from the Employee Center or Employee Center Pro. Verifies that the case creates successfully.Madrid
HR: Fulfillment InstructionsVerifies that fulfillment instructions are created for a specific condition for an opened for user. Also verifies the fulfillment instructions change when the details of the case changes.Orlando
HR: Fulfillment Instructions conditions for COE specific fieldsVerifies the conditions for COE specific fulfillment instruction.Fulfillment instructions update on an HR case based on the conditions defined in the fulfillment instructions.Quebec
HR: General Benefits Inquiry Case CreationCreates a General Benefits case using the native UI.It also verifies that the case opens and can be updated after case creation.Madrid
HR: Payroll Discrepancy Case CreationCreates a Payroll Discrepancy case using the native UI.It also verifies that the case opens and can be updated after case creation.Madrid
HR: Reclassify Case TransferTests when an HR case transfers from one COE \(HR service\) to a different COE using the reclassify \(HR case number remains the same\) method.Orlando
HR: Response Template ConfigurationCreates a response template for a payroll case and pastes the response in the worknotes.Quebec
HR: Search catalog items & KBs in ESCVerifies the search functionality in the Employee Center or Employee Center Pro.Orlando
HR: Standard Case TransferTests an HR case transfers from one COE \(HR service\) to a different COE using the standard \(creates HR case number and deletes old number\) case transfer.Orlando
HR: Suspend Case FlowTests the ability to suspend an HR case and later resume the case.Rome
HR: Tuition Reimbursement Case CreationCreates a Tuition Reimbursement HR case.Orlando
HR: Workforce Administration Case CreationCreates a Workforce Administration case, signs an employee verification letter, and generates the letter.Orlando
JA: Publish & edit plan detailsVerifies the ability to delete an existing to-do in an action plan.San Diego
Journey Designer: Create stage and edit stageVerifies that the user can create a new stage, add a task template to the stage, edit the stage name, and delete the stage.Vancouver
Journey Designer: Add task templates from scratch and editVerifies that the user can add a task template using the Build from scratch option, then edit the task template.Vancouver
Journey Designer: Add existing task templates and remove task templateVerifies that a task template can be added to a Journey template with the Use template option, and then removed.Vancouver
Learning Core Task AssignmentVerifies a learning task from a learning catalog can be assigned to a user.San Diego
TestDescriptionRelease version
Configure HR Service for Auto Case ClosureVerifies that Lifecycle event cases are automatically closed.Orlando
Create Employee request and associate it to LE caseCreates and validates that an employee request appears in the Lifecycle Event case action list.Rome
Create Employee request for old ticket pageValidates if employee requests can be created from the legacy ticket page.Yokohama
[Delegation] Admin - Adding a delegation rule with delegator and delegate user criteriaVerifies user criteria is working for delegation rules for a delegator and delegate user.Yokohama
HR Lifecycle: Access Ticket page for a NewHire Onboarding Case in Employee Service CenterVerifies creation of a new hire and can access the Ticket page of the Employee Service Center.Orlando
HR Lifecycle: Access ESC ticket page and todos page and complete assigned todosCreates a Tuition Reimbursement Request case from Employee Service Center and the Complete NDA to-do from the subject person.Orlando
HR LifeCycle: Request Onboarding Case CreationCreates a Request Onboarding case using the native UI and updates the case after creation.Madrid
HR Lifecycle: Trigger Rescind WorkflowTriggers the Rescind workflow for a New Hire Onboarding Lifecycle Event case.Quebec
HR Lifecycle: Verify Requests page for Open and Closed casesVerifies open and closed cases on the Requests page.Orlando
HR Lifecycle: Verify search in Requests PageVerifies the search functionality on the Requests page for open and closed cases.Orlando
[LE]: Add Ad hoc taskVerifies an ad hoc task can be added for a Lifecycle Event case.Yokohama

Note: Requires the following plugin activation:

  • Human Resources Scoped App: Core [com.sn_hr_core]
  • Employee Center [com.sn_hr_service_portal]
  • Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
  • Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent]
TestDescriptionRelease version
Create knowledge block and attach block to articleCreates a knowledge block, publishes the block, and attaches the block to a knowledge article.New York
Preview Knowledge Articles with Knowledge BlocksTests for preview of knowledge article that contains knowledge blocks.New York

Requires the following plugin activation: Human Resources Scoped App: Core [com.sn_hr_core]

Related topics

Quick start tests