Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Default configurations for team requests

Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store.

Request typeDescription
cat_itemConfiguration to display items (of type hardware and software) that are requested by an employee.
hr_serviceConfiguration to display cases (except for employee relations cases) opened by an employee.

For more details, navigate to All > Manager Hub > Administration > Team Requests Configurations.

Parent Topic:Reference for Manager Hub

Related topics

Components installed with Manager Hub

Campaign configurations for Manager Hub

Default configurations for important dates

Default configurations for team data

Default configurations for team column data

Default configurations for filter groups

Default configurations for daily stats

Default configurations for To do's

Default proactive prompts for Manager Hub

Use the View menu icon in Manager Hub

Assign learning form

Create a conversation form

Schedule a conversation form