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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring HR Service Delivery Center of Excellence (COE) security policies

Use COE Access Control List (ACLs) Configuration to allow specific groups read or write access to HR cases under a specific COE.

For example, you don't want the Benefits group to view the cases created by the Compensation group. You create a COE security policy that allows the Compensation group access. Groups that aren't included on the policy cannot access the cases.

Use this feature as an alternative to using ACLs rules. For more information on ACLs, see Access control list rules.

COE security policies don't affect case creation. COE security policies affect what cases you can view or modify after creation.

You can still reclassify (transfer) HR cases from one HR service to another. Depending on the security policy, you might not be able to view the case after reclassification.

COE ACL Configuration uses the COE Security Policy [sn_hr_core_coe_security_policy] table to determine access to the extended HR case tables (COEs).

The * next to a table indicates it was deprecated for customers taking the Rome release to support a new data model. Existing customers using the legacy COEs and tables are not affected. These tables have been replaced by the Employee Relations feature. For more information, see Employee Relations.

The tables you can provide security for are:

LabelName
HR Benefits Casesn_hr_core_case_benefits
HR Compensation Casesn_hr_core_case_compensation
HR Corporate Communications Casesn_hr_core_case_corporate_communcations
*HR Employee Relations Casesn_hr_core_case_relations
*HR Ethics Casesn_hr_core_case_ethics
HR Global Mobility Casesn_hr_core_case_global_mobility
HR Payroll Casesn_hr_core_case_payroll
*HR Performance Casesn_hr_core_case_performance
HR Talent Management Casesn_hr_core_case_talent_management
HR Total Rewards Casesn_hr_core_case_total_rewards
HR Workforce Administration Casesn_hr_core_case_workforce_admin
HRIT Operations Casesn_hr_core_case_operations
HR Lifecycle Events Casesn_hr_le_case

Note: You can also provide security to any case table you extend.

To define security for a COE:

  • Choose all or specific HR services that fall under a COE.

    Note: When you select specific HR services for a COE, the unselected HR services are accessible by the case reader.

  • Determine what groups have read or write access to HR services under a COE.

  • Create conditions to filter the records that apply to your security policy.

    Note: Condition builder is a powerful tool that filters specific actions on the COE. Use caution when using conditions on your security policy. It may also affect system performance.

Parent Topic:HR service categorization