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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an integration service in Enterprise Service Management Integrations Framework

Create an integration service to connect with the third-party system.

Before you begin

Role required: sn_hr_integr_fw.admin

Procedure

  1. Navigate to All > Integrations Framework > Source.

  2. In Integration Services, click New.

  3. On the form, fill in the fields:

FieldDescription
ActiveOption to indicate that the integration service is available for use.
Import set tablesList of intermediate tables which store records from the third-party system.Note: This field is enabled only when Scheduled pull service is selected in the Service type field.
FlowFlow that interacts with the third-party system to pull the required data.
NameDisplay name of integration service.
SourceName of the third-party system with which you want to integrate your application.
ApplicationApplication which contains the integration service record.
OrderOrder in which you want to run transformation scripts.
Service typeOption to indicate the type of service Scheduled pull or Ondemand Push.
Retry policyConfiguration set to push a record if the previous push fails.Note: This field appears only when Ondemand Push service is selected in the Service type field.