Configure reports HR Service Delivery Advanced Integration with Workday
Configure the necessary reports to pull data, such as time offs plans, time off reasons, holiday calendar WID, and work schedule calendar WID, from Workday into the ServiceNow tables.
Important: Only a Workday administrator can create reports in Workday. A ServiceNow administrator must collect the report details from a Workday administrator.
Time off use case
To use the Time off request functionality, create the following reports:
- Absence table reasons
- Absence table tiers
- Absence tables
- Get holiday calendar WID
- Get work schedule calendar WID
- Time off plans
- Time off reasons
- Time off types
- Time offs
Note: For information about the Time off request functionality, see Time off request to Workday.
Payroll use case
To use the Payslip discrepancy functionality, create the Look up payslip report.
Note:
- For information about the Payslip discrepancy functionality, see Report an issue with your payslip.
- For information about the Look up payslip report creation, see this KB article.
Total rewards use case
To use the Total rewards functionality, create the Total Rewards report.
Note:
- For more information about the Total rewards functionality, see Set up Total Rewards using Workday.
- For information about the Total Rewards report creation, see this KB article.
Holiday calendar use case
To use the Holiday calendar functionality, create the Get holiday calendar WID report.
Note:
- If you have already created Get holiday calendar WID report for the Time off request functionality, creating another report of Get holiday calendar WID is not required.
- For more information about the Holiday Calendars functionality, see Holiday calendars.
- For information about the Holiday Calendar report creation, see this KB article.