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HR flows and triggers › HR Administration › Configure › Case and Knowledge Management › HR Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate an HR flow

HR flows help automate task and case creation.

Before you begin

Role required: admin

About this task

There are three HR flows installed with the Human Resources: Core application.

  • New Hire on Boarding Case Trigger HR Profile
  • New Hire on Boarding Case Trigger Job
  • Case Trigger Custom Condition

Activation is immediate. These flows create an HR case adding an entry in the HR Lifecycle Events Case [sn_hr_le_case] table. If multiple flows are active at the same time, there is a high probability of creating duplicate records and cases.

Note: Only one of these flows should be active at any given time for a particular lifecycle event.

Procedure

  1. Navigate to All > Process Automation > Flow Designer.

  2. Open the flow you want to activate.

  3. Click the Activate button.

Parent Topic:HR flows and triggers