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HR Service Delivery for Healthcare › HR Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure HR Service Delivery for Healthcare

Plan and configure your HR Service Delivery for Healthcare.

Configuration overview

First, activate the HR Service Delivery for Healthcare [sn_hr_hc] application from ServiceNow Store.

Activating HR Service Delivery for Healthcare also activates the following applications:

  • Journey Designer [sn_jny]
  • Employee Center Pro [sn_ex_sp_pro]
  • UI shared library [sn_ui_lib]
  • Document Templates [sn_doc]
  • Content Experiences [sn_ca]
  • Content Publishing [sn_cd]
  • Employee experience taxonomy [sn_ect]
  • Human Resources Scoped App: Core [com.sn_hr_core]
  • Employee Center - Pro [com.sn_ex_employee_center_pro]
  • User Criteria Scoped API [com.glideapp.user_criteria.scoped.api]
  • Content Publishing [com.sn_content_delivery]
  • Healthcare Professional Data Model [sn_hc_professional]
  • Admin Experience Framework [sn_ace]
  • Journey Accelerator [sn_ja]
  • Professional Data Model [sn_professional]
  • Employee Center [sn_ex_sp]
  • Employee Center Core [sn_hr_sp]
  • Employee Experience Foundation [sn_ex_emp_fd]
  • Human Resources Scoped App: Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent]
  • Signature Pad [com.snc.signaturepad]
  • Scoped Application Restricted Caller Access [com.glide.scope.access.restricted_caller]
  • Employee Service Center [com.sn_hr_service_portal]