Skip to content
Safety inspections and audits › Use › Health and Safety Risk Management › Health and Safety › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add an action for a safety inspection or audit

Add an action for each finding to address any issues or implement measures necessary to improve workplace safety. You can add multiple actions for an inspection or audit finding.

Before you begin

Role required:

  • For safety inspections: sn_hs_rm.safety_inspection_manager, sn_hs_rm.safety_inspection_writer, or sn_ohs_im.action_writer
  • For safety audits: sn_hs_rm.safety_audit_manager, sn_hs_rm.safety_audit_writer, or sn_ohs_im.action_writer

About this task

Inspection and audit agents can also create actions for specific questions while completing a smart assessment or survey from the mobile app. When an agent creates an action for a question, the system also generates a related finding record based on the response. For more information, see the following:

For information on adding an action for a safety inspection or audit through Mobile Agent, see Add actions in mobile app.

Procedure

  1. Navigate to All > Health and Safety > Health and Safety Workspace.

  2. Select the risk management icon (

Image omitted: icon-risk-assessment.png
Risk assessment icon\).

  1. Create an action from an inspection or audit record or the Actions list.

    Note: You can add actions from the Actions tab on the record or by using the Action planner in the contextual sidebar. For more information on Action planner, see Create and manage a safety action in the Action planner.

OptionSteps
From an inspection record
  1. Select the Inspections list and then All.
  2. In the list, open an inspection record to add the action to.
  3. In the Inspection actions tab, select New.
From an audit record
  1. Select the Audits list and then All.
  2. In the list, open an audit record to add the action to.
  3. In the Audit actions tab, select New.
From the Findings tab
  1. Select the Findings tab for an audit or inspection.
  2. Select the Actions tab in the finding.
  3. Select New.
**Note:** Any actions created for specific questions while completing the smart assessment or survey through the mobile app also appear in this tab.

  1. On the form, fill in the fields.

    For information on field descriptions, see Health and Safety action form.

  2. Select Save.

  3. If necessary, add more actions.

Result

  • If associated with a safety inspection, the action appears in the Inspection actions tab of the inspection.
  • If associated with a safety audit, the action appears in the Audit actions tab of the audit.
  • The action also appears in the assigned user's My Tasks list on both the Employee Center and the Now Mobile app. From either location, the user can respond to the action and update its status.

What to do next

  • You can assign the action to yourself or to another safety team member to start working on it.

    If it is an audit action, you can submit it for approval to start the approval workflow. For more information, see Submit a safety action for approval.

  • You can share the action, independent of the inspection or audit, with other groups or agents, so that they can prevent the similar situation from happening at any of their locations. To share an action, select Copy action.

    • The action is duplicated and appears in the My Tasks list of the assigned user on the Employee Center.
    • The action is also listed in the Actions list on the Health and Safety Workspace.

Parent Topic:Safety inspections and audits