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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure groups for Health and Safety

Configure user groups for Health and Safety for assignment of safety records. You can assign roles to groups to provide access to all group members or assign roles to individual users.

Before you begin

Role required: sn_ohs_im.admin and admin

About this task

User groups are used across most processes in the ServiceNow AI Platform for assigning work to teams and requesting approvals.

Any rule that is applied to a group is automatically assigned to group members. For example, roles and assignment rules applied to a group are automatically assigned to group members.

The following groups and their related roles are installed by default as part of the Health and Safety applications regardless of whether demo data is installed:

  • Health and Safety Meeting Managers
  • Health and Safety Meeting Minute Takers
  • Health and Safety Agents
  • Health and Safety Meeting Sensitive Content Group

These groups are available for assignment.

Procedure

  1. Navigate to All > User Administration > Groups.

  2. Create a group or modify an existing group.

    • To create a group, select New.
    • To review an existing group, open the group that you want to configure.
    • On the form, fill in the fields.

    For detailed instructions and field descriptions, see Create a user group.

  3. Select Submit or Update.

What to do next

Parent Topic:Setting up Health and Safety Core

Related topics

Install Health and Safety Core

Workplace location data

Enable a Health and Safety table for configuring report field mapping

Create a safety report field mapping for generating reports

Configure scheduled job to generate frequency rates

Assign Health and Safety profile to a user

Add a Health and Safety visitor

Migrate existing safety documents to the Document library