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Universal Request for Health and Safety cases › Health and Safety Case Management › Health and Safety › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create Universal Request for Health and Safety cases as an employee

You can submit a Universal Request for Health and Safety cases from the Employee Center using the Request Help form.

Before you begin

Role required: none

Procedure

  1. Navigate to All > Self-Service > Employee Center.

  2. Search for help and select the Request Help card.

  3. On the Request Help form, fill in the details.

FieldDescription
How do you summarize your issueSummary of the issue
Anything else we should knowMore information about the issue
Issue contains sensitive or confidential informationCheck box to tag the issue as confidential
Select department for your issue

Name of the department the issue is related to

This field appears when the Issue contains sensitive or confidential information field is selected

Add attachmentsOption to attach documents if any

  1. In the Select department for your issue field, select Health and Safety.

  2. Select Submit.

Result

  • The request is transferred to the Health and Safety department.
  • The universal request number from which the health and safety case is created appears in the Universal Request field on the health and safety case form.
  • The health and safety case number appears in the Primary Ticket field on the universal request form. It also appears under the Associated Tickets related item.