Skip to content
Employee Center for Zoom › Employee Center Integrations › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up a custom portal

Configure the ServiceNow® Employee Center portal appearance of your organization’s custom portal in Zoom.

Before you begin

Role required: admin

Procedure

  1. Log in to your ServiceNow instance.

  2. In the navigation filter, enter sys_properties.list.

  3. Create the custom portal.

    1. Select the Show column search row icon, enter sn_ex_ec_zm.portal.suffix in the Name search field, and press Enter.

    2. Select sn_ex_ec_zm.portal.suffix.

    3. On the System Property form, enter your custom portal suffix in the Value field.

    4. Select Update.

      Note:

      Because the system property is domain separated, different domain admins can create different custom portals.

  4. Create a custom header for the embedded portal.

    1. In the Navigator pane, type sys_response_header.list.

    2. Select New.

    3. On the form, fill in the fields.

FieldDescription
ActiveOption to make the HTTP response header configuration active.
ApplicationApplication scope for the custom portal record.
Applies toSelect Specify Type.
TypeType of record the HTTP response header configuration applies to , in this case, Service Portal \(Service Portal \[sp\_portal\]\) records.
RecordThe record for your custom portal.
NameName for the name-value pair for the HTTP response header for example, Content-Security-Policy. `Content-Security-Policy`
ValueValue you want to assign to the name-value pair for the HTTP response header. `frame-ancestors ‘self’ https://zoom.us`
DescriptionDescription for the HTTP response header.
4.  Select **Submit**.

    For more information about adding a header, see [Configure HTTP response headers](../../servicenow-platform/configure-http-response-header.md).

Parent Topic:Employee Center for Zoom