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Employee Center for Zoom › Employee Center Integrations › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Connect your Zoom account to a different ServiceNow instance

Connect your Zoom account to another ServiceNow® instance by overriding your existing ServiceNow instance.

Before you begin

Role required: admin

Procedure

  1. Open the ServiceNow instance that you want to connect to your existing Zoom account.

  2. Navigate to All > Employee Center > Employee Center for Zoom > Setup.

  3. On the Connect to an account form, select Connect associated with Zoom.

  4. Enter CHANGE in the Type CHANGE to continue field and select Override connection.

Result

Your Zoom account is successfully connected to another ServiceNow instance.

Parent Topic:Employee Center for Zoom