Manage approvals from SAP Concur

As an administrator, you can sync, view, track, and fulfill the requests from other business applications such as SAP Concur from a unified Employee Center Pro location.

Before you begin

Role required: sp_admin

About this task

View expense reports, itemizations, and receipts of the SAP Concur account from your ServiceNow instance.

Procedure

1. Navigate to All > Employee Center > Concur Configuration (sn_ex_cnc_concur_configuration).

2. Click New or update the existing configuration.

3. On the form, fill in the fields.

   Field	Description
   Base URL	Base URL of the instance. For example, assuming the base URL of https://api.example.com/, the /reports endpoint refers to https://api.example.com/reports.
   Report relative path	Relative path of the report /goto/expense-report/{report_id}.
   Active	Status of the web application. Only when a Concur configuration is active, the Concur Expense Reports table gets the report URL populated. The same URL is used by the My task page UI to redirect to Concur system.
   Domain	Domain of the configuration. This field is automatically filled per the current domain and is used for domain separation. Per domain, only one Concur configuration can be in active state.

4. Click Save.

   Configuration is complete.

Result

Base URL and relative path help display the fetched reports and expenses metadata from SAP Concur. The base URL and relative path help the approver navigate to SAP Concur from the respective approval or report for more details.

Parent Topic:Approvals hub integration with SAP Concur