Using ServiceNow for Microsoft Outlook
Use the ServiceNow integration with Microsoft Outlook to view reports, approve requests, and provide feedback from within email messages.
Concur expense reports
View Concur expense reports from approval notifications in email messages. Approve or reject expense reports without leaving the Microsoft Outlook application.
Feedback and surveys
Submit feedback or take a survey about your experience by using actionable cards embedded in email notifications.
- Manage approvals from a Microsoft Outlook email
Approve or reject Concur expense reports from a Microsoft Outlook email message. - Submit feedback from a Microsoft Outlook email message
Submit feedback about a service request or your experience using the feedback card in a Microsoft Outlook email message. - Submit a survey from an email message
Submit a survey about your experience using the feedback card in a Microsoft Outlook email message. - Update Outlook Actionable Messages authentication to Microsoft Entra ID
Microsoft will retire External Access Token (EAT) authentication for Outlook Actionable Messages on March 31, 2026. Microsoft Entra ID token authentication is required for Outlook Actionable Messages.
Parent Topic:Unified Employee Experience