Using Employee Center

Use the Employee Center portal to raise requests, work on to-dos, and search for information.

• Use the Employee Center topic pages
  The Employee Center topic pages contain the breadcrumbs widget, topic header widget, sub-topic widget, and the topic content widget.
• Topic managers and contributors for topic page management
  While topic managers control the topic level decisions, the contributors manage the connected content, quick links, adding applications, and featured content on the topic page.
• Use the My To-dos page
  Use the To-dos page to review all tasks that are assigned to you and prioritize them.
• Use approval experience
  Use the My tasks section to track and fulfill the requests from the portal and Now Mobile.
• Manage approvals from Microsoft Teams
  Manage Concur expense approvals using Virtual Agent actionable notifications in Microsoft Teams to resolve the approval directly in the Virtual Agent conversation without involving a live agent.
• Manage approvals from a Microsoft Outlook email
  Approve or reject Concur expense reports from a Microsoft Outlook email message.
• Task filters on My tasks
  Use the enhanced filters experience to manage and prioritize the tasks. Using the filters, employees and managers can have better visibility into the time-sensitive and business-critical tasks.
• View the Recommended for you content
  Access all the content recommended for you from from a central location in one-click.
• Use Employee Center from Zoom
  Access and use the ServiceNow® Employee Center capabilities from Zoom client.
• View employee profile
  View the employee profile with your personal information from the employee portal and Now Mobile.
• Use Employee Profile with HR Service Delivery
  Learn how the Employee Profile plugin works with HR Service Delivery.
• Use Personalized Answers
  Employees can use the AI-search enabled feature to seek information about their leave balance and more on the Employee Center search page.
• Employee Profile org chart widget
  Use the Employee Profile org chart widget to easily browse, search, and navigate through the organization chart.
• RTL support for Employee Center
  As an employee, you can change the display of the user interface from right-to-left.
• Manage favorites
  Mark the content as your favorites and easily access all your favorites.
• Access applications from App Launcher
  Access all your applications from a central location in one-click.
• Use Guided Self-Service
  Use the Guided Self-Service experience to self-serve, leading to improved productivity, and operational efficiencies for the organization.​

Parent Topic:Employee Center