Integrating ServiceNow with Microsoft Teams for GCC-H or DoD

Set up your ServiceNow instance to integrate with Microsoft Teams applications.

You can integrate Employee Center, Virtual Agent, and request-based chatbots with Microsoft Teams for Government Community Cloud - High (GCC-H) or US Department of Defense (DoD) customers.

Integrating Virtual Agent with Microsoft Teams for GCC-H or DoD

You can integrate Virtual Agent with Microsoft Teams for GCC-H customers by configuring your own apps.

• Integrating Employee Center with Microsoft Teams for GCC-H or DoD
  You can integrate Employee Center with Microsoft Teams to enable Government Community Cloud High (GCC-H) and US Department of Defense (DoD) customers to access attached files in Employee Center.
• Integrating Employee Center and Virtual Agent with Microsoft Teams for GCC-H or DoD
  You can integrate Employee Center and the Virtual Agent bot with Microsoft Teams to enable Government Community Cloud High (GCC-H) and US Department of Defense (DoD) customers to interact with agents through Virtual Agent and access the attached files in Employee Center.
• Integrating Request-based chat with Microsoft Teams for GCC-H or DoD
  You can integrate request-based chat with Microsoft Teams for Government Community Cloud - High (GCC-H) or US Department of Defense (DoD) customers to auto import the chat conversations between the agents and the employees.

Parent Topic:ServiceNow for Microsoft Teams and Microsoft 365