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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Post installation troubleshooting

To  index the  curated experiences  demo data into  search and recommended content   and allow all RCA privileges, run the fix scripts.

  • Run fix-script for RCA approvals
    After you install or upgrade to the latest Employee Experience applications from ServiceNow Store, you might encounter Restricted Caller Access (RCA) approval messages requesting for an update in the access request.
  • Run fix scripts to update Employee Center
    Manually run fix scripts to upgrade to the latest taxonomy-based Employee Center. Download the latest version from the ServiceNow® Store before running the scripts. The scripts update your existing portal setup to Employee Center without performing multiple set up or configuration steps.

Parent Topic:Employee Center admin configurations

Related topics

Employee Center plugins

Employee Center roles

Migrate to Employee Center from Service Portal

Customize Employee Center portal theme

Modify email notification layout

Enable support for right-to-left languages

Employee Center global header

Configure widget heading levels for accessibility

Footer configuration

Employee live chat overview

Portal performance optimization