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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage approvals from a Microsoft Outlook email

Approve or reject Concur expense reports from a Microsoft Outlook email message.

Before you begin

The Approvals hub integration with SAP Concur (sn_ex_cnc) plugin must be installed.

Role required: approver_user

Procedure

  1. Launch the Microsoft Outlook application.

  2. Open the Concur Pending Approval Report email message.

  3. View expenses and receipt items by selecting Expenses and receipts.

    A maximum of 12 expense items are displayed in the report. To view all items, select View full report.

  4. Approve or reject the report.

    Note: You cannot accept or reject a report if the assigned approver has been modified or the report has been updated or closed.

DecisionAction
Approve the reportSelect Approve.
Reject the report
  1. Select Send back.
  2. Enter a reason for rejecting the report.

Parent Topic:Using Employee Center

Parent Topic:Using ServiceNow for Microsoft Outlook

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