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Setup search experience › Configuring Employee Center › Employee Center › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Enable Now Assist genius results

Enable the Now Assist in AI Search setup to use Now Assist genius results.

Before you begin

Role required: esc_admin

Procedure

  1. Navigate to All > Self-Service > AI Search > Now Assist in AI Search Setup.

  2. Enable the Now Assist Genius Results by selecting the check boxes for each application and select Save changes.

Search profile nameApplication nameNow Assist Genius Results
Employee Center Pro Kiosk Search ProfileEmployee Center Pro KioskNow Assist Q&A; Now Assist Actions
ESC Portal Default Search ProfileEmployee CenterNow Assist Q&A; Now Assist Actions
Service Portal Default Search ProfileService PortalNow Assist Q&A; Now Assist Actions
NowMobile Default Search ProfileNow Mobile® Admin - Help centerNow Mobile® Admin - Home Now Mobile® - Help center Now Mobile® - HomeNow Assist Q&A; Now Assist Actions

Result

You have enabled Now Assist in AI Search to use the Now Assist genius results functionality.