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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Manage Notify Connector for Microsoft Teams properties

Manage the Notify connector for Microsoft Teams application properties to configure the calling capabilities.

Before you begin

Role required: Notify admin

Procedure

  1. Navigate to All > Notify > Microsoft Teams > Properties.
Image omitted: notify-ms-teams-properties02.png
Notify connector for Microsoft Teams properties
  1. On the form, fill the fields.
FieldDescription
Enable Notify integration for Task table and extensionsOption to enable Notify integration for Task table and extensions
Enable Notify integration for Incident Communications ManagementOption to use Notify connector for Microsoft Teams for incident and major incident-related records.
Specify a valid teams email field name

Option to provide the field name to initiate the call to the user defined in this field.

Note: The custom field name must be defined in the sys_user table.

Enable Mute participants capability for Notify Connector for Microsoft TeamsOption to mute the participants in a conference call.
Enable Bot calling to user when click Join Call instead of opening link in a new browser tabOption to enable the bot call the user in a conference call.
Application ID of Meeting Extensibility appOption to provide the app Id of Meeting Extensibility app. Provide the Meeting Extensibility app ID details to use Meeting Extensibility in your environment.
  1. Select Save.

Parent Topic:Configure Notify connector for Microsoft Teams