Employee Center for IT Service Management

Employee Center for IT Service Management (ITSM) helps you improve the self-service capabilities and perform diverse admin and service management tasks from a dynamic unified employee portal.

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This image lists the EC capabilities and benefits for ITSM.

Get started

ExploreEmployee Center with the IT Service Management suite enhances the service experience leveraging a unified portal environment.ConfigureConfigure Employee Center for ITSM to enhance your portal experience and enhance your service delivery.UseUse Employee Center to enhance the IT Service Management experience for both admins and employees.

Additional resources

Learn more about what's new and changed, see the HR Service Delivery release notes.
Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
Access real-time courses, self-paced training, and career resources at ServiceNow University
Find useful resources related to your role and explore best practices at the Customer Success Center.
Connect with other Customer Service Management users at Now Community.