Activate Content engagement
You can activate the Content Engagement [sn_ce] plugin if you have the admin role to enable employee engagement activities (reaction icons, comments, or sharing content) with portal and mobile content.
Before you begin
Role required: admin
Activate the Content Publishing [sn_cd] plugin: Activate Content Publishing
Procedure
Navigate to All > System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.
You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.
Select Install to start the installation process.
Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears:
Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.
Related topics