Employee Slate for Now Assist
Employees use Now Assist in Employee Slate to start any request from one chat bar and finish in the same panel.
Employee Slate for Now Assist combines the Now Assist AI assistant with key Employee Slate features. These features include the conversation-first home page, the conversational catalog, the AI widget builder, and conversational authoring for announcements. You start any request from one chat bar and complete the request in the same panel.
Quick features overview
Now Assist in Employee Slate provides:
- Intelligent content recommendations across knowledge, catalog, and tasks
- Automated form completion and data-entry assistance
- Predictive text and smart replies across knowledge bases, catalogs, tasks, requests, and announcements
- Task prioritization and scheduling assistance
- Conversational authoring for announcements
- Conversational queries for the organization chart and the employee profile
Administrator setup tasks
Administrators complete the following tasks to enable Now Assist for Employee Slate:
| Task | Description |
|---|---|
| Configure the admin console for Employee Slate | Set the portal name, URL suffix, logos, favicon, and palette colors for the Now Assist deployment. |
| Configure notifications for Employee Slate | Set the content, the trigger conditions, and the recipients for the 14 default notifications shipped with Now Assist. |
| Configure the AI widget builder for Employee Slate | Set the scope, the role access, and the chat panel that drives widget generation. |
Employee tasks
The following tasks cover the core employee workflows on Now Assist:
| Task | Description |
|---|---|
| Submit a catalog request in Employee Slate | Submit a catalog item through the conversational catalog with Now Assist. |
| Find a policy in Employee Slate | Ask conversationally for a policy and receive an answer with citations to the source article. |
| Create an announcement with Now Assist | Draft and publish an announcement with conversational authoring in Now Assist. |
| Use the calendar assistant | Manage meetings, agendas, and follow-ups from the calendar widget with Now Assist. |
| Employee Slate home | Use Tasks and requests, announcements, popular content, upcoming holiday, and quick links widgets on the home page. |
What employees can do with Now Assist
From the chat bar on any Employee Slate page, employees complete the following workflows in one conversation:
- Find a catalog item by describing a need in plain language.
- Ask conversational questions about policies and receive answers with citations.
- Draft and publish announcements with conversational authoring.
- View the organization chart and the employee profile from conversational queries.
- Receive proactive notifications in the bell tray with grouped updates and bulk mark-as-read.
- Continue the same conversation on a mobile browser.