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Now Mobile experience for Employee Center › Employee Center Integrations › Unified Employee Experience › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Employee Center for mobile

Configure Employee Center capabilities on Now Mobile to help employees utilize the employee-centric content experience. This configuration enables all services, information, and support tabs.

  • Next Experience theme for Now Mobile
    Next Experience delivers a next generation, intuitive, personalized experience to drive productivity, improve engagement, and surface insights across the ServiceNow AI Platform.
  • Employee profile for Now Mobile
    Employee profile on Now Mobile provides customizable and compact information about employees and their organizational hierarchy.
  • Configure Now Mobile Home page
    Configure the widgets on the Now Mobile® home page Quick links, My items, and My favorites.
  • Popular topics in Now Mobile
    Popular topics displays the most sought out information employees have searched for, in one place, providing quick access to important information.
  • Approvals in Now Mobile
    View all your approval tasks in one place in the Now Mobile app.
  • Enhanced Requests Experience on Now Mobile
    You can get the Enhanced Requests Experience on the Now Mobile app, bringing the full request management capabilities from the Employee Center portal to mobile. Employees can view, search, filter, and manage their requests on the go.
  • Workday approvals in Now Mobile
    Access your Workday approvals in the Now Mobile app, with Employee Center.
  • Configure mobile content
    Configure mobile content such as banners, text cards, and video for content delivery or for use in campaigns. Mobile content is delivered to users that meet the audience criteria on Now Mobile.
  • Configure content roll-up on topics for Now Mobile
    Browse through the associated content on the parent topic and its sub-tree topics. Enable the feature to see a wider range of results for your search on the Now Mobile app.
  • Manage taxonomy for Now Mobile
    Clone the default taxonomy or create your own taxonomy and map it to the Mobile Employee Service portal (MESP) to ensure the right taxonomy gets assigned.
  • Update search configurations
    Search configurations are not automatically updated when you install the Now Mobile application. Manually run the fix script that is provided to update the search configuration to experience unified browsing on your mobile device.

Parent Topic:Employee Center Integrations