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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Content templates

Content templates empower content creators to efficiently publish large volumes of news articles. Each template defines the article layout, publishing schedule, destination, and target audience. By associating a news article with a content template, the system automatically generates publish plans, which reduces the effort required to publish content.

Your instance includes two out of the box templates with a set duration of 90 days and an audience of all active users.

  • Featured News: Delivers news to widgets in the portal Home page, News Center, and mobile app.
  • News Default: Delivers news to widgets in the portal Home page and News Center.

Note: If you insert a news widget onto a portal page that doesn't already have one configured out-of-the-box, you must create a new content destination to include that page in a content template.

To view a graphic that displays where the News widgets appear, see News articles.

To view the templates, navigate to All > Content Publishing > Content Templates > View All.

Note: Updating a content template does not impact existing publish plans that use that template.

Creating a Content template

A user with the sn_cd.content_template_owner role creates a content template to define the article layout, publishing location, and audience. For more information, see Create a Content template.

Using Content templates

Content authors can use a content template when creating a News article. Depending on the template configurations, the template provides the following pre-defined components:

  • Article layout
  • Publishing destination (mobile or portal widget)
  • Audience
  • Content category
  • Social engagement activities

When the content author clicks Save or Save and continue, the system auto-generates publish plans.

A Content template can be modified, even if it is associated with a News article. Changes to a Content template will not impact the existing publish plans for News articles.