Configure the system property to open the unfurled links

Configure the property to view the content when the user clicks the adaptive card shared in the Microsoft Teams chat conversation.

Before you begin

Role required: admin

About this task

Setting the property to true opens all the configured portal-related links within the application. All the non-portal links are opened in the browser.

By default, this property is set as true. If you set the property as false, all the links shared in the chat conversations will be opened in the browser.

Procedure

1. In your ServiceNow instance, search for sys_properties.list.

2. In the Name column, search for sn_now_teams.link_unfurl.view_action_choice property.

1. Click the property.

   If the record is uneditable, click here to edit the record.

1. Update the Value field as false to view the links in a browser.

1. Click Update.

Parent Topic:Unfurl the web links in Microsoft Teams chat