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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure the Notify connector app to use Meeting Extensions in the Microsoft Azure portal

Configure the existing Notify connector app/bot to use Meeting Extensions in Microsoft Azure portal to fetch the incident details during the conference call in Microsoft Teams.

Before you begin

Role required: Microsoft Azure admin

About this task

No need to create a separate Meeting Extensions bot as the Meeting Extensions app depends on the Notify connector for Microsoft Teams app. You can configure the existing Notify connector app/bot in the Microsoft Azure portal for Meeting Extensions to have a seamless conference call experience in Microsoft Teams.

Note: Ensure that API permissions are configured for the Notify connector for Microsoft Teams app in the Microsoft Azure portal. For more information, see Manage permissions and authenticate the Notify connector app/bot in Microsoft Azure portal. You must update the following changes to the existing Notify connector app in the Microsoft Azure portal.

Procedure

  1. Log in to Microsoft Azure portal as Microsoft Azure admin.

  2. Navigate to Azure Services > Azure Active Directory > Manage > App registrations.

  3. Open the app created for Notify connector in Microsoft Teams in the section Create an app in Microsoft Teams to enable making calls.

  4. Navigate to Manage > API Permissions > Add a permission > Microsoft Graph and select Application permissions.

  5. Search and select the following values using Select permissions, and then select Add permissions.

    • TeamsTab.ReadWriteForChat.All from TeamsTab list.
    • TeamsAppInstallation.ReadWriteForChat.All from TeamsAppInstallation list.

    • Grant admins access to the Microsoft Azure applications that require admin approval.

    • Select Grant admin consent for <tenant> in the API permissions page.

    • Select Yes in the Grant admin consent confirmation pop-up page.

  6. Authenticate app to receive the incoming requests from Microsoft Teams into ServiceNow® instance.

    1. Navigate to Manage > Authentication > Platform configurations > Add a platform > Web applications > Web.

    2. On the form, fill in the fields.

3.  Click **Configure**.

Parent Topic:Integrate Meeting Extensions self-configured app with Microsoft Teams

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FieldDescription
Redirect URIsEnter the meeting login URL. URL should be in the following format: `https://.service-now.com/sn_now_teams_ext_meeting_login.do`
Implicit grantSelect Access tokens and ID tokens