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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Modify homepage banner instance for high-traffic

You can configure the instance options to control the display of widgets and improve the homepage banner instance for high-traffic experience.

Before you begin

Role required: sp_admin or admin

Procedure

  1. Navigate to Self-Service > Employee Center.

    The Employee Center home page is displayed.

  2. Press and hold the control key on the keyboard, right-click the widget, and then select Instance Options.

  3. Configure the instance options.

Instance optionDescription
VisibilityThe choices are Yes and No. For high-load scenarios, the default is yes.
Alert message typeType of the message to display on the widget. The choices are:- Warning (Default) - Information - Error
Alert message textMessage text that you want to display, for example,
Some information may be temporarily unavailable as we're experiencing heavy usage. Try again later.
Show dismiss action iconIcon to click and dismiss the message.
  1. Click Save.

    Note: The homepage banner message is available in the EC, EC Pro, and Kiosk home pages.

What to do next

You can find a similar experience for the following widgets:

  • Popular topics: During high-traffic, the widget displays the message.

    We're experiencing heavy usage. Try again later.
    

    For more information, see Popular topics widget.

  • My active items: During high-traffic, the widget doesn't display the count of items.

Related topics

Defer load in Employee Center